Tammy Castleberry (urban802) asked when multiple quantity listings reset. Lee said that we are rapidly moving people from the standby list for the eBay Radio Party & Conference onto the attendee registration list; sign up now for the standby list at http://www.erVegas.com. Lee told the story of how Griff was eBay’s first customer service representative and wrote The Official eBay Bible, which earned him the title Dean of eBay Education. Griff and Lee read the 6 Pillars of Small Business Success by Deborah Shane at SmallBizTrends.com, following the InfusionSoft ICON14 annual conference. Daniel, Front Royal VA (karate25daniel), called to ask how to increase engagement with his listing by using Social Beacon from Page Mage.