Griff and Lee continued dishing the listing of item number 121084929700 for Steven, Corvallis OR (european_classic_gifts!). They gave him a score of 4.6 tureens. Chris, Grand Junction CO (seriousfun4u), had an important question about insuring items. Beverly, Chicago IL (videotown), called with a great tip for sellers about reporting bad buyers. Tom, Pittsburgh PA (blackandgoldgifts), called to ask if he could get a recording of a customer support call.