First-time caller Bill, Dana Point CA (panda1clip), asked for a listing dish of item number 200798434914. Griff and Lee got in an argument over the score. Lee felt he needed to use all of the eBay free pictures to show the applications for which you can use his product. They ended up giving Bill a 4.9. Diana, Loomis CA (grammylew7), called to say that customer service is so important to her. As soon as she sells an item, she sends a thank-you note, then she says thank you in her feedback as well as putting a thank-you note in her package.