Holiday scores and how to make the most money over the next five weeks! Our guest is Lynn Dralle, the Queen of Auctions, known on eBay as Top-Rated Seller thequeenofauctions.
Five tips for keeping your business on track! Our guest is Mark Montgomery, known on eBay as Top-Rated Seller guppy64.
Eric Nash from Stamps.com (http://www.stamps.com) called in to tell us about the new USPS rates for 2014 and Stamps.com’s free Holiday Shipping Guide. Get info about the new 2014 USPS rates at http://blog.stamps.com, and download your free Stamps.com Holiday Shipping Guide at http://www.stamps.com/whitepapers/2013-holiday-shipping-guide.pdf. Lee read some questions from the Contact Us link. Jenny, Blairsville GA (completeoutfitsource), called to ask how she can relist items after 90 days. Mario, Brooklyn NY (nooktech1313), called regarding his Shipping Time DSR, which has fallen Below Standard.
Lee Mirabal read the eBay Radio news. Stories include an apology from eBay; the eBay Money Back Guarantee; the number-one shoe of the season; and more. Griff asked Etsy sellers to please help with an eBay survey project; contact him via [email protected] for details if you’re interested.
Buyer Protection gets a new name: the eBay Money Back Guarantee! Our guests are Heraldo Botelho, Manager for Buyer Protection and Rich Matsuura, Director of Seller Protection.
Rich Matsuura, Director of eBay Seller Protection, and Heraldo Botelho, Manager for eBay Buyer Protection, stayed with us for questions about eBay’s newly rebranded Money Back Guarantee. Dean, Fort Smith, AR (muirfieldcircle), wanted to know how soon he should open an Item Not Received case and when he would be covered by Buyer Protection. Bob, Oakland, FL (lookwhatbobfound), had a Seller Protection question regarding Item Specifics and how to list a new unopened item with a box that has damage. Chris Dawson of Tamebay (http://www.tamebay.com), eBay Radio’s international correspondent, called in with his report from eBay UK. First-time caller Daniel, Front Royal VA (karate25daniel), is blind and sells on eBay. He is having a challenge with product sourcing.
A peek behind the scenes at eBay’s User Experience Research! Our guest is Anne Mamaghani, eBay’s Senior Manager of User Experience Research.
Connecting with others in the community! Our guest is Jeff Terrell, Director of eBay Community.
George, Elgin IL (georgek809), has an issue with a buyer who wants his money back. Pat, Melbourne FL (purrfree), called with a listing issue. Tammy, Largo FL (lostlovestoychest), had a Global Shipping Program challenge with combined items.
The new rules of search engine optimization (SEO) for eBay sellers! Our guest is Sandi Garcia, a.k.a. Social Sandi, known on eBay as Top-Rated Seller office threads.