How to lose a buyer in 5 easy steps! Our guest is Mandy Kennett, known on eBay as mandicrafts.
Lee read some upcoming events from the new eBay Radio Seller Events Calendar, located under the Seller Resources tab in the eBay Radio Archives. Griff told us how he uses Markdown Manager. Click the event name to see all of the pertinent information. To submit your meetup, conference, webinar or other seller event for the calendar, click on the “Submit a Seller Event” tab in the upper right-hand corner of any archives page and fill out the webform. Griff and Lee acknowledged they did not get to reply to Henry’s question regarding the automatic 3 free relistings feature. Lee is forwarding Henry’s email to Griff.
Lee Mirabal read the eBay Radio news. Stories include Malaysian Airlines Flight 370; the Spring Seller Update; David Brenner; a historic pair of shoes; and eBay In Person. Griff is in the Clear Channel Studio with Lee in San Diego along with eBay’s Director of Community, Jeff Terrell, and his colleague Linda Leong.
How moms can earn at home through consignment selling on eBay! Our guest is Christoper Matthew Spencer, known on eBay as Top Rated Seller borntodeal, author of GROW RICH with eBay Consignment and a featured speaker at this year’s eBay Radio Party & Conference.
Alan, MI (aj_vintagevariety), asked about putting his eBay store on vacation. Louise, Colorado Springs CO (herbscraftsgifts), wanted to know if giving a partial refund is going to be considered a transaction defect? MGK, New York NY (dharmagurl), asked about using Hassle-Free Returns when the buyer pays for return shipping. Jane, Santa Monica CA, called about checking the wrong box when using the Global Shipping Program. John, Concord NC (abcvintage), wanted to know why he’s blocked from shipping to Puerto Rico and Guam. Guy, Huntingdon Valley PA (goodguygoods), asked if he has to put all of his items into the Global Shipping Program, or can he just use it for selected items?
eBay Wholesale Deals! Our guest is Anthony Okoro, Senior Manager for eBay Wholesale Deals.
Keeping your eBay store current while handling a family crisis! Our guest is Brandi Tolley, known on eBay as Top Rated Seller buy_big_from_brandi.
Rose, Los Angeles CA (roseniki88), called in with the Secret Word. Bayonne, Garden CA, called regarding consignment selling. Duane, Kalama WA (spencercreekgifts), said that eBay’s Hassle-Free Returns does not give him an option he needs. John, Lenox IA (lillredjens2010,) asked about PayPal’s 1099s not being there for 2013. Nan, Morris County NJ (junquepro), called regarding donating shoes or gift cards to Brandi Tolley’s charity.
Shipping tips for newbies! Our guest is David Rayor, known on eBay as Top Rated Seller simos310.
Dealing with changes in your business on eBay! Our guest is Jason T. Smith, known on eBay as Top Rated Seller tikipugmusic and the self-proclaimed sexy half of Thrifting With The Boys, stars of Spike TV’s Thrift Hunters and featured speakers at this year’s eBay Radio Party & Conference.
Griff and Lee gave a “green” report which included stories about green.ebay.com Diane, Sunnyvale, CA regarding wait times for eBay customer service, Kathryn from http://www.Kabbage.com called with a report about credit scores.
Miriam, Chico, Ca called to tell us she had her best week ever on eBay. She is selling lots of stuff internationally – mostly American brands. Her blog is http://www.bluefrogshoesblog.com Tom, Pittsburg regarding not being able to subtract discount. Dani called about her “bling my bra” hers is 48G cup.
Griff welcomed Lee back from the hiatus. Lee gave an update on John’s health condition. He is getting better each day. Griff talked about important changes that went live on August 31st and more coming soon. eBay FAQ’s, free eBay Listings Analytics application and more. Colleen, Kalispell, MT called with a bizarre shipping issue, Rick, Santa Clara, CA called about the On Location Event at eBay and said it was awesome! Bobbie called about Seacoast Sellers Group meeting this Monday, 13th 6pm Eastern time at Roundabout Diner in Portsmouth.
Anita in Chicago called in to say that Griff is going to Chicago to their meeting and they are thrilled. Don, Mountain View, CA – Does software licensed for academics mean you can’t sell them to just anyone? Steve called about Fashion Vault and where the whole manufacturer to consumer thing is going.
SINGING: The E-Notes, Colin Rule, Sarah Brubacher and Griff sang three songs for us! Acapella. It was marvelous! Maggie, Clarkston, MI. I have a question about Doba – sometimes they are out of stock when I use things from them – will eBay return my final fee? Diana from Rockland, CA called to ask why they moved the “ask the seller a question” has been moved underneath the description.
Griff and Lee continue with Dianna regarding refunding the shipping to a buyer who changed her mind. Wayne from Hoffman Estates, Il called with an idea for the e-notes to cell a CD for charity. Beth from Levittown, PA called with a suggestion for Dianna’s shipping problem. Kat from Montgomery, Al called with an idea for eBay regarding emailing outside of eBay during disputes. The Melinda from Dallas Tx called regarding.
Bob from Southeastern Pennsylvania called to talk about Item Description rules. Griff remarked about color issues. He is purchasing pink radios and some of them come to him and they are not pink. He urges us to be careful about our color photography
Lee reported on the new “eBay employee Application” it’s sure to be a winner and will probably be used by many companies. Beverly from Chicago called about breast cancer awareness month in October and this year’s “Bling My Bra” campaign. Uncle Joe from Oklahoma City, OK called about how search works and some challenges he has with it. Lee Mirabal reported on the new updates for the new eBay for iPad version 1.2 which includes messaging.
Tuesday: 11am-2pm PT
Thursday: 11am-1pm PT
Mandalay Bay, Las Vegas
Come join your fellow sellers in learning, networking, and partying down at the seller celebration of the year! Spaces are limited and going fast, so register now and reserve your hotel room at eBayOpen.com.