Resolving disputes around returns! Our guest is former eBay dispute resolution specialist Colin Rule, co-founder and CEO, Modria.
Our guests for eBay Radio Show #683 on June 6, 2017, are:
Known on eBay as Top Rated Seller theshoppingmom2, owner of eBay store The Shopping Mom’s Great Deals.
Open phones, Contact Us email and more: Ron, Birmingham AL (oilerman21), had a challenge with an item the buyer claimed didn’t work. C.B., Chicago IL (c.b.), called with a follow-up comment regarding Ron’s return dilemma.
Lee reminded listeners to register ASAP for eBay OPEN 2017, coming up July 25-28 at the MGM Grand in Las Vegas. Spaces are limited, so go to http://www.ebayopen2017.com now to register and reserve your hotel room.
Griff gave an overview of today’s 2017 Summer Seller Update and introduced Brian Burke, eBay’s Director of Community Development. Sherry, San Jose CA (mylittlegeneralstore), asked about free 30- and 60-day returns.
Lee reminded listeners to submit their business to the 2nd annual eBay SHINE Awards for Small Business (http://www.ebay.com/shineawards) by May 19 and register now for eBay OPEN 2017 (http://www.ebayopen2017), July 25-28 at the MGM Grand in Las Vegas.
Ron, Birmingham AL (oilerman21), asked how Categories & Classification changes would impact his listings. eBetsy, Dallas TX (acquisator), had a comment about free 30- to 60-day returns.
Updates to returns! Our guest is Jennifer Lindh, Director, Global Buyer Trust.
Our guests for eBay Radio Show #681 (Summer Seller Update) on May 9, 2017, are:
Griff opened this Star Wars Day edition of eBay Radio’s Ask Griff & Lee with the traditional greeting, “May the Fourth be with you!” Ron Lowe, Birmingham AL (oilerman21), shared his experience with returns and customer service. He also asked for a quick listing dish.
eBay’s Federica Rabiolo, Manager, Seller Communications, popped in to share more information on the eBay SHINE Awards for Small Business (http://www.ebay.com/shineawards). Deadline for submissions is May 19, 2017.
Trust and taking returns! Our guest is Patty Whitlock, known on eBay as Top Rated Seller theshoppingmom2.
Our guests for eBay Radio Show #680 on May 2, 2017, are: