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Ask Griff & Lee – Show 468 – Segment 4

03 Aug 2017 AskGriffandLee,Broadcasts

Griff and Lee discussed the advantageous features of Seller Hub, then read “5 Tips for Handling Returns” by USPS in eBay for Business (http://www.ebayforbusinessblog.com). Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details.

To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.


eBay Radio – Show 687 – Segment 6

11 Jul 2017 Broadcasts,eBayRadio

Open phones, Contact Us email, and more: Jeff, Aplington IA (jdownsenterprises), called with a concern about buyers “renting” his apparel items.

eBay Radio – Show 683 – Segment 2

06 Jun 2017 Broadcasts,eBayRadio

Resolving disputes around returns! Our guest is former eBay dispute resolution specialist Colin Rule, co-founder and CEO, Modria.

eBay Radio Guests: June 6, 2017 – Show 683

06 Jun 2017 Blog

Our guests for eBay Radio Show #683 on June 6, 2017, are:

  • Colin Rule, Co-Founder and CEO, Modria: Resolving Disputes Around Returns
  • Joe DeMarco, Top Rated Seller hubcapjoes: Turning Stale Listings into Sales
  • Anojan Abel, Founder, ShelfTrend: Live Inventory Data and Analytics for eBay Sellers
  • Lorna Thompson, Top  Rated Seller lornajanescosignment: Selling More from the Salon

Why You Shouldn’t Be Afraid to Accept Returns

23 May 2017 Features

Known on eBay as Top Rated Seller theshoppingmom2, owner of eBay store The Shopping Mom’s Great Deals.

eBay Radio – Show 682 – Segment 3

23 May 2017 Broadcasts,eBayRadio

Open phones, Contact Us email and more: Ron, Birmingham AL (oilerman21), had a challenge with an item the buyer claimed didn’t work. C.B., Chicago IL (c.b.), called with a follow-up comment regarding Ron’s return dilemma. 

Lee reminded listeners to register ASAP for eBay OPEN 2017, coming up July 25-28 at the MGM Grand in Las Vegas. Spaces are limited, so go to http://www.ebayopen2017.com now to register and reserve your hotel room.

eBay Radio – Show 681 – Segment 1

09 May 2017 Broadcasts,eBayRadio

Griff gave an overview of today’s 2017 Summer Seller Update and introduced Brian Burke, eBay’s Director of Community Development. Sherry, San Jose CA (mylittlegeneralstore), asked about free 30- and 60-day returns.

Lee reminded listeners to submit their business to the 2nd annual eBay SHINE Awards for Small Business (http://www.ebay.com/shineawards) by May 19 and register now for eBay OPEN 2017 (http://www.ebayopen2017), July 25-28 at the MGM Grand in Las Vegas.

Ron, Birmingham AL (oilerman21), asked how Categories & Classification changes would impact his listings. eBetsy, Dallas TX (acquisator), had a comment about free 30- to 60-day returns.

eBay Radio – Show 681 – Segment 3

09 May 2017 Broadcasts,eBayRadio

Updates to returns! Our guest is Jennifer Lindh, Director, Global Buyer Trust.

eBay Radio Guests: May 9, 2017 – Show 681

09 May 2017 Blog

Our guests for eBay Radio Show #681 (Summer Seller Update) on May 9, 2017, are:

  • Brian Burke, Director, Community Development: Overview of the 2017 Summer Seller Update
  • Linda Cornelison, Senior Manager, Global Seller Trust; Shan Vosseller, Senior Director, Product Management-Tech; and Chris Van Wagoner, Senior Manager, B2C, Seller Experience: Listing Policy Updates
  • Jennifer Lindh, Director, Global Buyer Trust: Updates to Returns
  • Ryan Woodward, Senior Manager, Global Seller Trust: Updates to International Performance Standards
  • Drew Carnell, SDO, Classification Ops Team Manager, SD HI – USA, and Era Johal, Manager, Business Systems 3, SD HI – USA: Categories & Classification Updates

Ask Griff and Lee – Show 458 – Segment 1

04 May 2017 AskGriffandLee,Broadcasts

Griff opened this Star Wars Day edition of eBay Radio’s Ask Griff & Lee with the traditional greeting, “May the Fourth be with you!”  Ron Lowe, Birmingham AL (oilerman21), shared his experience with returns and customer service. He also asked for a quick listing dish.

eBay’s Federica Rabiolo, Manager, Seller Communications, popped in to share more information on the eBay SHINE Awards for Small Business (http://www.ebay.com/shineawards). Deadline for submissions is May 19, 2017.



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