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Lee's Tips
Seller Resources
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How to Reply to Customer Messages

12 Jan 2017 Features

Known on eBay as Top Rated Seller clbcollectables, owner of eBay store clbcollectables.

Why You Need to Empathize with Your Customers (and Don’t Take It Personally)

12 Jan 2016 Features

eBay Radio – Show 600 – Segment 1

16 Jun 2015 Broadcasts,eBayRadio

Broadcast LIVE throughout the world from the Platinum Ballroom at Bally’s Las Vegas: highlights from eBay Radio show #600 at the eBay Radio Party & Conference! Our guests are:

Jodi Gaines Pereira, Founder/CEO, ReplyManager (http://www.ReplyManager.com)
Marci Thurston, Senior Manager, Pricing & Monetization, eBay
Richard Kao, Product Marketing Manager, Endicia (http://www.Endicia.com)

In honor of 20 Years of eBay, Griff and Lee gave away some vintage eBayana as prizes for correct answers to eBay trivia questions. In addition, attendees vied for the microphone to provide 1-minute tips.

eBay Radio – Show 595 – Segment 3

05 May 2015 Broadcasts,eBayRadio

Open phones, Contact Us email and more: Tom, Pittsburgh PA (blackandgoldgifts) called to say that he is just getting out of the hospital and wants to credit his wife and daughter along with his wife’s sister for keeping his eBay store up and running. First-time listener, first-time caller and new seller Charmin (jasminesattic) asked if it was permissible to contact her buyers outside of their transactions with her.


07 Oct 2014 Communications,Message Management,Seller Resources,Tools & Services

ReplyManager Banner AdeBay Compatible Application ReplyManager from Xsellco offers a better way to manage inbound messages. It helps online sellers communicate more effectively with their customers, even across multiple channels. Try it free for 15 days!

How to Communicate with Your Customers for Better Customer Service

11 Jun 2013 Features

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