“Jody in Paradise, Ca called. She is a newbie and needs help starting. Deborah in Naperville, IL called about celebrating your 1,000th feedback. Carrie in Montana called about searching the completed listings that are older than one week. Griff mentioned using http://www.Terapeak.com for searching older listings. eBetsy called with an update on Dallas and Vegas meet-ups.”
“Lee Mirabal read some news, including a story about a company http://www.virtuoz.com that has put virtual customer service on eBay.com. The company Marketing Director called in (Mark Gaydos) and talked with Griff and Lee about their new system. Lee actually put in a question and got her problem solved. Conversations about the Dallas event as well as the Vegas event took place.”
Griff talked about Privacy concerns on Ebay as well as AdChoice which allows you to customize your interests and provides you with the opportunity to turn off that type of personalization. Lee mentioned the Certified Provider Workshop to be held next Wednesday with Vendio hosting. Also covered was eBay Bucks program giving 5 percent off every qualifying fashion purchase from now through April 28th.
“Lee Mirabal read the news which included stories about Ringo Starr, a new app for Android, an Abraham Lincoln manuscript in his own hand and a clipper beer can. Griff and Lee talked about a seller who sued a buyer for bad feedback
“Kristen Darrow, Manager of buyer Abuse and Consumer Trust for eBay stayed with Griff and Lee for the open phone segments this hour. Louise from Colorado Springs, CO called with a question about buyer abuse on eBay. Kathryn in Bellingham, WA had some concerns about having low feedback given by a competitor.”