Griff gave listeners the gist of an important eBay announcement about an upcoming change to Google’s Chrome browser that impacts eBay Listings containing HTTP content.Get all the details at http://announcements.ebay.com or the link from your Seller Hub Overview page. He also welcomed Scott Cutler, eBay’s new Senior Vice President, Americas, and shared Scott’s introductory message to the community.
CB, Chicago IL (c.b.), asked about immediate payment and Best Offer. Ryan, Novato CA (apieceoftimecollectibles), asked about ending and deleting Promoted Listing campaigns. eBetsy called in with breaking news (http://www.ebay.com/itm/222622256580). Dan, Manchester NH (e-villagegreen), asked about customizing sales reports.
Griff resumed answering Dan’s query (Manchester, NH (e-villagegreen), about how to customize sales reports. Judy, Salem IN (judybsa), receive email from eBay about Product Identifiers in her listings. Tim, Fort Wayne IN (globalmartplus), is eager to use Guaranteed Delivery. Ron, Birmingham AL (oilerman21), asked a photography question. For fans of The Doors, GRAMMY Charities have some eBay for Charity listings that will light your fire at http://ebay.com/rpp/grammy.
Social Media Manager Audrey Tracy from eBay for Business (http://www.ebayforbusinessblog.com) popped in to keep Griff company. CB, Chicago IL (c.b.), called back with a comment. CJ, San Clemente CA (xoxmas), called in to ask about Guaranteed Delivery with combined shipping. Audrey shared tips on marketing via Instagram.
Randall, Smyrna TN (375hpsupersportcamaro), followed up on his eBay Trust & Safety question from Tuesday’s show. Ron, Birmingham AL (oilerman21), called in with a comment for Randall. Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details.
To submit your seller group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page. Audrey referred listeners to eBay’s newly published Holiday Playbook at http://www.ebay.com/seller-center/seasonal-playbook.
Griff gave a brief overview of today’s show and explained that Lee was out of town due to a death in the family. Hot topics: eBay Open 2017 General Sessions and workshops are now available via video at http://www.ebayopen2017.com; Hal Lawton, former Senior Vice President, North America, is leaving eBay; and Markdown Manager will be merged with Promotions Manager this Fall.
Promoted listings for single-quantity listings! Our guests are Shefali Singla, Senior Product Marketing Manager, and Claire Xiao, Product Manager, eBay Advertising.
Open phones, Contact Us email, and more! Guests Shefali Singla and Claire Xiao from eBay Advertising stayed on to take calls about Promoted Listings (http://www.ebay.com/promotedlistings). Send your Promoted Listings questions to [email protected]
Ron, Birmingham AL (oilerman21), called to ask about Promoted Listings for single-quantity items, as did Gina, Des Moines NM (classysoles), who wanted to know how to set payment rates. Ken, Birmingham AL (jellybellydist), called with questions about Guaranteed Delivery. Bev, Chicago IL (samican2), asked where to find trending rates for single-quantity listings.
Cool eBay for Charity auctions and historic Malcolm X ephemera! Our guest is Eric Gazin, President, Auction Cause and Gazin Auctions, known on eBay as auctioncause.
Customer service via eBay Concierge! Our guest is Joe DeMarco, known on eBay as Top Rated Seller hubcapjoes and on YouTube as crazeenydriver.
Open phones, Contact Us email and more: eBetsy, Dallas TX, called in with with her latest Brief. Ron, Birmingham AL (oilerman21), asked if he was opted into eBay Concierge. Griff told listeners about Project Runway’s eBay for Charity auctions (http://www.ebay.com/rpp/project-runway); shared some listings for eBay Open 2017 eBayana; and reminded storeowners to use their Q3 coupons for eBay-branded shipping supplies (http://www.ebay.com/supplies). Randall, Smyrma TN (375supersportcamero), asked about Trust & Safety policies.