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Ask Griff & Lee – Show 474 – Segment 1

14 Sep 2017 AskGriffandLee,Broadcasts

If you were impacted by Harvey or Irma, eBay has your back with seller protections and special assistance measures; check the Announcements Board (http://announcements.ebay.com) for details. If you need additional help, please call eBay customer service at 866-540-3229 or send email to [email protected]

Sell via eBay for Charity to benefit Irma and Harvey victims; to get started, go to http://www.ebay.com/charity and click “Sell for Charity” in the left-hand sidebar. Enter the eBay for Charity Favorites Giveaway (and win up to $10,000 for your charity) at http://www.ebayforcharity.org/favorites-giveaway.

Check out upcoming eBay webinars: register Holiday Shipping on Wednesday, September 20, 1pm PT, at http://www.ebay.com/webinars; find even more hour-long webinars at http://www.ebaybusinessbuilder.com/mso-webinars.

Tom, Pittsburgh PA (blackandgoldgifts), called in with a question about an eCheck and late shipping while his store was on vacation. Griff and Lee read the eBay’s Fall marketing news, adapted from a post by Katie Hammel in eBay for Business (http://www.ebayforbusinessblog.com).

 

Ask Griff & Lee – Show 474 – Segment 2

14 Sep 2017 AskGriffandLee,Broadcasts

Aron Hsiao from Terapeak (http://www.terapeak.com) called in with this week’s market research report. Griff and Lee continued reading eBay’s Fall marketing news, adapted from a post by Katie Hammel in eBay for Business (http://www.ebayforbusinessblog.com). Ron, Birmingham AL (oilerman21), called in for smartphone advice.

Ask Griff & Lee – Show 474 – Segment 3

14 Sep 2017 AskGriffandLee,Broadcasts

Griff and Lee finished reading eBay’s Fall marketing news, adapted from a post by Katie Hammel in eBay for Business (http://www.ebayforbusinessblog.com). Andie, Mooresville NC (tookieryan), requested a listing dish; after a quick title tweak, she received a score of 5 tureens! Lee shared ReplyManager’s Entrepreneurial Tip #6 (http://www.replymanager.com). C.B., Chicago IL (c.b.), called to follow up on a title change suggested during last week’s show.

 

Ask Griff & Lee – Show 474 – Segment 4

14 Sep 2017 AskGriffandLee,Broadcasts

Ron, Birmingham AL (oilerman21), asked about eBay Concierge. Lee also gave Ron additional information on smart phones for the hearing-impaired. If you have a hearing challenge, please feel free to reach out to eBay Customer Service by clicking the Message button on the eBay for Business Facebook page at http://www.facebook.com/eBayforBusiness.

Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your seller group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.

 

Ask Griff & Lee – Show 473 – Segment 1

07 Sep 2017 AskGriffandLee,Broadcasts

Griff reminded listeners that Labor Day weekend was also eBay’s 22nd anniversary and  read Pierre’s February 1996 letter to the eBay Community. eBay  already has taken steps to protect eBayers impacted by Hurricane Irma; get details on the Announcements Board at http://announcements.ebay.com.

Griff and Lee discussed eBay Guaranteed Delivery (eGD), which launches to buyers September 19th. Get details and links to eGD resources and guides in a dedicated thread on the eGD discussion board; to find it, go to http://community.ebay.com and search using keywords “guaranteed delivery resources and guides” (no quotes). Durinda, Phoenix AZ (drindy), called for help with organizing her store and was held over till the next segment.

Ask Griff & Lee – Show 473 – Segment 2

07 Sep 2017 AskGriffandLee,Broadcasts

Held over from the previous segment was Durinda, Phoenix AZ (drindy), who needs help organizing her store. Tim, Fort Wayne IN (globalmartplus), asked about  same day shipping. Julie, Las Vegas NV (ilovejuliesjems), received an eCheck from an impatient new buyer.

Ask Griff & Lee – Show 473 – Segment 3

07 Sep 2017 AskGriffandLee,Broadcasts

Gina, Des Moines NM (classysoles), called to ask about estimated shipping times on items she’s purchasing. Lee introduced BULQ Retail Moment #12: Halloween. Ron, Birmingham AL (oilerman21), got a warning from eBay after saying “contact me” in a My Messages email to a buyer. Mark, Rochester MO (geincsales), had a challenge with a SNAD return.  Tim, Fort Wayne IN (globalmartplus), asked about message settings.

Ask Griff & Lee – Show 473 – Segment 4

07 Sep 2017 AskGriffandLee,Broadcasts

Lee interviewed Griff about his 5 tips for stimulating eBay sales, originally posted in eBay for Business (http://www.ebayforbusinessblog.com). Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details.

To submit your seller group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.

Ask Griff & Lee – Show 472 – Segment 1

31 Aug 2017 AskGriffandLee,Broadcasts

Griff reassured listeners that Hurricane Harvey will not impact seller performance; get details on the Announcements board at http://announcements.ebay.com.

This week, eBay is matching donations up to $250,000 to 4 organizations supporting disaster relief efforts in Texas. To donate, go to https://www.paypal.com/fundraiser/107650864193216482.

Lisa, Houston TX (thegreenhouse2), called in about Harvey’s impact. Griff and Lee discussed Tuesday’s launch of Question & Answer (Q&A) on product pages.

Ask Griff & Lee – Show 472 – Segment 2

31 Aug 2017 AskGriffandLee,Broadcasts

Griff and Lee discussed Hurricane Harvey’s impact on post offices; for information on postal service disruptions due to natural disasters such as weather events, go to USPS’ Service Alerts page under the Newsroom tab at http://about.usps.com. CB, Chicago IL (c.b.), had a listing that wasn’t showing up in search results. Ron, Birmingham AL (oilerman21), called to share a shipping request.

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